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Credit Life Claims Assessor (Ref: DCLCA) Remuneration: Position in the Insurance sector in Cape Town – Western Cape Job Description: Our client based in Cape Town have an opportunity for a Credit Life Claims Assessor. The successful incumbent will be responsible for claims administrative responsibilities in respect of long-term insurance products Main job function Process and check individual life claims such as death, funeral, lump sum disability, cancer, critical illness, retrenchment, road accident injury and temporary disability claims Doing regular follow-ups to obtain outstanding claim documentation Requesting affidavits from clients confirming their unemployment status for continued payment of the retrenchment benefit Maintain and update claims register Interacting with medical aids, hospitals and medical practitioners regarding medical history required and relevant to assessing the claim. Assessing claims and making final claim synopsis decision Liaising with the reinsurance companies regarding the claim decision Dealing with client queries either telephonically or via e-mail correspondence Arranging for and approving claim payments and Reinsurance refunds Drafting reports and compiling timelines for Management Providing input for claim related template improvements Other administration related functions Compiling and collating the claim case data files required by the Auditors Qualifications: Matric Insurance related qualification Experience: Good written, reporting and verbal communication skills Good negotiation skills and effective in dealing with customers Ability to apply administration principals and work with detail and a high level of accuracy Intermediary MS Office, especially Excel, Word and Microsoft Outlook skills Good time management Excellent planning and organising Works well in a team and independently Analysing Learning and researching Delivering results and meeting customer expectations Coping with pressure and setbacks Ability to work well under pressure Commitment to meet daily targets and SLA’s Self-motivated Minimum of 2 years’ experience in Life Insurance Claims processing and assessing Minimum of 1 years’ experience in assessing the validity of retrenchment benefit claims in particular A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies. Please contact Debra

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