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Job Detail With a startup spirit and 90,000 curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. Transformation happens here. Come, be a part of our exciting journey Are you the one we are looking for? Inviting applications for the role of Master Data Coordinator – Senior Process Associate – English In this role, we are looking for a candidate with extensive knowledge of Master data Management concepts, experience in managing Material masters, and good MS excel reporting knowledge. Responsibilities Planning and Organizing Maintain and amend data for finished goods and/or raw materials, as required, to ensure data integrity for finished goods and/or raw materials Ensure adherence to required service levels for all master data management on finished goods and/or raw materials to all relevant functions. Monitor changes or proposed changes to data, to mitigate risk. Participate in relevant audits, as required, by providing relevant reports or documents. Ensure that master data management within the Supply Planning function complies to relevant Service Level Agreements (SLAs). Organizes and executes routine reviews and escalated requests Ensures appropriate follow-up is scheduled and performed Material Master Data Management Ensure Master Data is complete and accurate in SAP Enters and records data from electronic and hard copy source materials into system(s) Participate in continuous quality management activities Escalates appropriate issues to the Team Leader or Requestor Identifies and corrects omissions Ensures periodic reviews as prescribed by Company policy are performed Manages deadlines Ensure document backup for completeness, accuracy, relevance and timeliness Judgement and Decision Making This role operates according to well defined procedures, policies and precedents. The role is also subject to various governance protocols, including the Risk and Control Model (RACM). The role is required to adhere to several deadlines but has latitude to determine priorities based on the context. Judgement to discern matters that are urgent or that require immediate attention, is crucial. The role is faced with similar situations, but at times is required to adapt his or her problem solving to meet customer and business expectations. Qualifications we seek in you Minimum Qualifications Minimum of a Grade 12 certificate or equivalent Relevant experience is required All MS Applications with Advanced Excel knowledge Preferred qualifications Customer-focused attitude Good clear communication skills Excellent listening skills Displays helpful and friendly attitude Organizing and planning skills Ability to operate under pressure Ability to work in a team Attention to detail Demonstrate a passion for providing service excellence SAP Master Data knowledge would be an advantage What can we offer? Attractive salary and benefits such as Medical Aid, Retirement and risk benefits Work in a multicultural environment; Various trainings (technical & soft skills); Development opportunities in a growing multinational company; In case Genpact does not respond to your application within 30 days, please consider it was not successful for the current recruitment process for this role. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Job Senior Process Associate Primary Location South Africa-Isando Schedule Full-time Education Level Bachelor’s / Graduation / Equivalent Job Posting Nov 2, , 8:25:52 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

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